Billing and Payment Policy

At Vogalia, we guarantee a secure, simple, and transparent payment process. Below, you'll find everything you need to know about payment processing in our store.

Accepted payment methods
We accept a variety of secure and popular payment options:

Visa
MasterCard
American Express
Maestro
PayPal
Discover
Diners Club
Apple Pay
Google Pay
Shop Pay
Union Pay
All payments are processed securely through trusted gateways to protect your information.

Secure payment
Your payment information is encrypted and processed through PCI-DSS compliant platforms.
We do not store or share your credit card information.

Currency
All prices are quoted and charged in British Pounds (USD $ | EUR €).
If you are purchasing outside of France, currency conversion fees may be applied by your bank or service provider.

Order confirmation
Once your payment has been made:

You will receive an order confirmation email with a summary of your purchase.

Your order will begin processing within 2 to 3 business days.

Payment problems
If your payment fails or is declined:

Please verify that your card information, billing address, and available balance are correct.

Try using another payment method or contact your card issuer.

For assistance, please contact us by email: support@vogalia.com

Refunds
Refunds (if applicable) are made to your original payment method.

All refunds are processed in USD $ | EUR €. We are not responsible for exchange rate differences or bank fees.

For more details, see our Return and Refund Policy.

🛒Business name: DECORATIVEMA LTD

📞Telephone: +33 7 56 75 45 76

📩Email: support@vogalia.com

🏠Address: 128, City Road London EC1V 2NX UNITED KINGDOM

⌚Assistance hours:
Monday to Friday: 9:00 a.m. to 6:00 p.m.