Shipping Policy

Thank you for choosing Vogalia Shop! We are committed to providing you with a smooth and reliable shopping experience. Please take a moment to review our shipping policy.

Order Processing:
All orders are processed within 6-10 business days.
Orders placed on weekends or holidays will be processed the following business day.

Shipping Costs:
We offer competitive shipping rates based on the weight and destination of your order.
Shipping costs will be calculated at checkout before you complete your purchase.

Shipping Methods:
We currently offer standard and expedited shipping options.
Standard shipping usually takes (DHL EXPRESS) 2 business days, while expedited shipping takes 5-8 business days.

Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your order by visiting our order tracking page and entering your tracking number.

Delivery Issues:
If you have any delivery issues, please contact our customer service at support@vogalia.com
We will work diligently to resolve any issues and ensure your satisfaction.

Address Details:
It is the customer's responsibility to provide accurate shipping information.
Please verify your shipping address before completing your purchase.

Returns and Refunds:
Please refer to our Return Policy for more information on returns and refunds.

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service. Thank you for choosing vogalia!